Do You Have These Misgivings About Laser? A Client Answers

SSWBN logoSometimes you have clients who say it so much better than you can as a business owner. Just such a message crossed my desktop this morning, and I want to share it with you.

The writer stood up at the South Shore Women’s Business Network meeting, unsolicited, and shared her personal experience with laser treatments at LaserLight. The next day, she shared, again unsolicited, the following comments in an Email to me, and gave me permission to share it with you:

“I wanted to send you a quick email about a little feedback that I got from the business women at my table after I gave my testimonial for LaserLight.

“First of all, they were fascinated. They asked me question after question. They did not seem to really know what laser treatment can do, other than hair removal. They were interested in the scar removal and the red spot removal, but the photofacial and what it can do was a revelation to them. So based on that conversation, I would say the women are very interested in aesthetic laser treatment, but don’t know much about it.

“They were also surprised at the reasonableness of the price. They were under the misconception that it would be much more money. I got the impression that they thought the cost would be prohibitive, so they had never seriously looked into it. Your prices are a strong point that these ladies did not know about, and their interest was piqued.

“The women I spoke with were a little fearful. They were frightened, I gather, that they could somehow harm their faces permanently if something were to go wrong — as if they had been watching some reality TV on plastic surgery gone wrong, or some such. I explained that you sat with me for a very long time when I first came in, telling me every possible outcome, and how minor any problems have been that you have experienced in the years that you have been doing this.

customer praise“I think that when I first came to LaserLight, I might have had a few of the same fears; but when you gave me the free consultation and told me about the few issues you had run into (which seemed very minor to me), I felt much better. So, that fearfulness might be a factor that holds some people back – and I want to help you to dispel those unwarranted fears.

Thank you!”

Kateri MacDonald-Bousaleh, Esq.
MacDonald Bousaleh Law Offices, P.C.
53 Plain Street, Suite 2
Braintree, MA 02184
Tel.: (781)843-3130
Fax: (781) 843-3095
Email: Kateri@macblaw.com
Website: www.macblaw.com

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